Refunds
Users may request a refund under certain conditions.
Refund eligibility depends on:
- billing period
- payment date
- platform usage
- subscription type
Cases Without Refunds
Refunds may not be provided in cases involving:
- completed billing cycles
- excessive platform usage
- abuse or violations of the rules
- custom enterprise agreements
Subscription Cancellation
Users may cancel their subscription at any time.
Cancellation stops future charges but does not automatically guarantee a refund for the current paid billing period.
Failed Payments
In case of payment issues, access to paid features may be temporarily limited until billing issues are resolved.
Payment Provider
Payments are securely processed through WayForPay and related payment systems.
Billing Support
For billing and refund questions:
Operator
KeywordStat operated by {{LEGAL_NAME}}.
Contact: info@keywordstat.com
Last updated: 2026